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SUBSCRIPTIONS

What are some benefits of sensory play?

How often do you release new products?

Where are you located?

Local Pickup Orders

YWF FACDOUGHRY

What is your return policy?

What is your refund policy?

What is “Free Returns” Coverage?

RETURNS + EXCHANGES

What are the benefits of a kit subscription?

How can I view which kits I will receive as a monthly subscriber?

When are monthly subscriptions shipped?

How do I change the payment method or shipping address for my subscription?

Can I pause my monthly subscription?

Can I swap between boy & girl themes?

Where can I purchase a gift card?

GIFT CARDS

What are the ingredients in the sensory dough?

What are the ingredients in the slime?

What is the best way to store sensory dough?

How long does sensory dough stay fresh?

ABOUT OUR KITS + SLIMES

What is your shipping policy?

My order says it was delivered, but never showed up?

SHIPPING + DELIVERY

Can I make changes to my order?

MANAGING YOUR ORDER

My order arrived damaged

My order is missing something

My order was delivered to wrong address

Product use & Property damage policy

ORDER ISSUE

How can I cancel my subscription?Updated 9 days ago